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Enjoy shopping on Jollychic.com with these great return policy features
15 Days Free Return Authentic Service Guarantee
Return request is available within 15 days after delivery for any reason.
All returns must be in good condition with the original tags, labels, and packing. Cellphones, computers, and Pads must be packed with the original seal, unopened, and does not affect the secondary sales or return will be rejected if it has been opened but without quality issue.
Goods DO NOT Support Return
1. Items with Non-returnable Item logo in the details page:
2. Main Categories: Beauty, Leggings, Underwear, Swimwear, Supermarket and etc.
3. Return Conditions：
If items have quality issues, online return submission is available within 15 days after delivery.
All returns must be in good condition with the original tags, labels, and packing.
Riyadh customers: Door-to-Door pickup service and self-return are available.
Other cities' customers: Currently only self-return is available.
Return Shipping Cost
If you choose Door-to-Door pickup service, the return shipping cost will be paid by Jollychic directly, and if you choose self-return, you are required to pay the return shipping cost first and $7 will be refunded to your account as return shipping cost compensation along with the items' price. If the return shipping cost is over $7, please contact customer service to refund the difference.